Privacy Policy
Last Updated: September, 2026
Acadia Bay Inn ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website acadiabayinn.com, book a stay through our booking engine, or interact with our marketing communications.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or make reservations through our systems.
1. Information We Collect
We collect information that identifies, relates to, describes, references, or can be linked to a particular consumer ("personal information").
Information You Provide Directly: When you book a room, subscribe to an email list, fill out a contact form, or communicate with us, you may provide:
Contact Information (name, email address, postal address, phone number).
Reservation Details (dates of stay, room preferences, special requests, names of additional guests).
Payment Information (credit card numbers, billing addresses, and security codes—collected and processed securely via our booking engine and payment gateway).
Information Collected Automatically: When you navigate our website, we may automatically collect technical data regarding your equipment, browsing actions, and usage patterns. This includes:
IP address, browser type, operating system, referring URLs, and pages viewed on our site.
Information Collected via Marketing Pixels: We utilize digital marketing pixels and tracking technologies (such as Meta Pixel, Google Ads, or similar tools) to track visitor behavior across our site to measure advertising effectiveness and deliver targeted ads.
2. How We Use Your Information
We use the information we collect for various business purposes, including:
Processing Reservations: Managing your bookings, communicating pre-arrival details, processing payments, and fulfilling your stay requests through ThinkReservations.
Customer Service: Responding to your inquiries, feedback, or support requests.
Marketing & Promotions: Sending promotional emails, newsletters, or special offers (you may opt out at any time using the unsubscribe link in our emails).
Site Optimization & Analytics: Analyzing traffic trends via Google Analytics to improve our website design, user experience, and service offerings.
Advertising: Measuring the performance of our digital marketing campaigns via marketing pixels to serve relevant advertisements.
Legal Compliance: Complying with applicable laws, legal processes, and internal record-keeping requirements.
3. Third-Party Service Providers
We share your personal information with trusted third-party service providers who assist us in operating our business and website:
Squarespace: Hosts our website and collects underlying technical and usage data.
ThinkReservations: Powers our online booking engine and handles guest reservation data.
Payment Processors: Credit card and financial details entered during the booking process are processed securely through our integrated payment gateways via ThinkReservations. We do not store full credit card details on our local servers.
Analytics & Marketing Partners:Google Analytics and various advertising networks use cookies and pixels to collect anonymous or pseudonymous tracking data.
Note: These third-party providers have their own privacy policies governing how they handle data. We encourage you to review the privacy policies of ThinkReservations and Squarespace.
4. Cookies and Tracking Technologies
Our website uses cookies, web beacons, pixels, and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.
Managing Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being set. If you disable or refuse cookies, please note that some parts of our website or the ThinkReservations booking engine may become inaccessible or not function properly.
Analytics Opt-Out: You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
5. Mobile Data
We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our service and only under binding agreements that ensure confidentiality. Under no circumstances will mobile data be shared or sold for advertising or promotional use.
6. Data Security
We implement commercially reasonable administrative, technical, and physical security measures designed to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your place of residence, you may have specific rights regarding your personal information, such as:
The right to access, correct, or delete the personal data we hold about you.
The right to opt out of marketing communications or targeted advertising cookies.
To exercise any of these rights, please contact us using the details below.
8. Children's Privacy
Our website and lodging services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected such information, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or operational requirements. We will post the updated policy on this page and update the "Last Updated" date at the top.
10. Contact Us
If you have questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:
Email: relax@acadiabayinn.com
Phone: 207-422-0127